Reservation Agreement 

At Harbour House Hotel, every stay is shaped by the rhythm of Salt Spring Island — the pull of the tides in Ganges Harbour, the warmth of island hospitality, and a sense of place that has welcomed guests since 1916. Whether it's the comfort of your room, an evening at Woodley's Kitchen, or a quiet moment on the water, we hope your time with us leaves you a little more grounded than when you arrived. Every detail of your stay is shaped with intention, in the tradition of the original welcome we've offered islanders and visitors alike for over a century. 

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As a valued guest, you can book our best rates through our official website or directly with the hotel. 

Best Rate Promise 

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We promise you will always receive the best possible rate when you book through our official website or directly by phone with the hotel. In the unlikely event you find a lower publicly available rate for the same room and dates within 24 hours of booking, we will match that rate and add a $50 credit toward your stay, along with a complimentary room upgrade where available. See the Best Rate Promise Terms & Conditions below. 

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If you find a lower rate through another channel after booking directly with us, please contact our Guest Services team at reservations@hrabourhousessi.com or 1.250.537.4700, and a member of our team will follow up with you. 

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Please review the reservation terms below before booking. 

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Please Note 

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• Rates are for guest rooms only, based on single or double occupancy. Breakfast is not included in the room rate and is available a la carte at Woodley's Kitchen or Ganges Espresso & Martini Harbourview Terrace, as room service, or at one of the many cafes and restaurants nearby on Salt Spring Island. 

• For a full list of what's included in each guest room and public area, please see our room descriptions. 

• Please inquire about current rates and availability. Rates are subject to applicable taxes and are subject to change without notice. 

• Minimum night stays may apply and vary by season. 

• Our rates are based on single or double occupancy; there is an additional charge per night for each person 18 years or older in the room. 

• A limited number of pet-friendly rooms are available upon request. 

• Guest room configurations include: 

• One Queen bed 

• Two Double XL beds 

• One King bed 

• Two Double XL beds plus double pull out 

• One King bed plus double pull out 

• Honeymoon suite 

• Family Suite King bed, queen bed & bunk beds 

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Room Reservation Agreement 

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• A deposit of 50% of the total room charge plus tax is required at the time of reservation — i.e., one night's room plus tax will be secured as a deposit for a 2-night reservation. The remaining balance will be charged 15 days prior to arrival for reservations from October to May, and 31 days prior to arrival for reservations from June to September. 

• Cancellations or date changes made 15 or more days prior to arrival (October to May) or 31 or more days prior to arrival (June to September) are subject to a $50 cancellation fee. Group bookings of three rooms or more follow the same 31-day standard, with a $50 per-room cancellation fee. 

• Cancellations or date changes made within 15 days of arrival (October to May) or within 31 days of arrival (June to September) render the full room deposit non-refundable. We recommend travel insurance that covers your stay for unexpected cancellations. 

• On or after your arrival date, any date changes or cancellations to your reserved room nights will result in the full value of the originally reserved stay being charged. 

• Harbour House Hotel is a non-smoking property. Smoking or vaping of any kind in guest rooms, suites, or on guest room balconies will result in a substantial fee. 

• Check-in standard: a credit card must be presented for pre-authorization of the remaining room charges plus $150 CAD per day for incidentals. Any unused pre-authorization funds will be released within 3 to 7 business days of check-out, at the discretion of your financial institution. 

Exceptions 

Rate and minimum-stay exceptions apply for weekends, summer, and holiday periods, including but not limited to: 

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• Family Day: February 13 – 16, 2026 

• Easter Weekend: April 3 – 6, 2026 

• Victoria Day: May 15 – 18, 2026 

• Canada Day: June 26 – 29 & July 1, 2026 

• BC Day: July 31 – August 3, 2026 

• Salt Spring Island Fall Fair Weekend: September 11 – 14, 2026 (dates subject to confirmation) 

• Labour Day: September 4 – 7, 2026 

• Truth & Reconciliation Day: September 28 – 30, 2026 

• Thanksgiving (Canada): October 9 – 12, 2026 

• Remembrance Day: November 6 – 11, 2026 

• Christmas & New Year's: December 21, 2026 – January 1, 2027 

Best Rate Promise — Terms & Conditions 

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• The reservation must be made through an official Harbour House Hotel reservation channel ([WEBSITE], [RESERVATIONS EMAIL], or [RESERVATIONS PHONE]). 

• The guarantee does not apply to: 

• Sites requiring a login or membership profile to book travel, or FIT (foreign independent traveller) sites 

• Rates published within $1.00 CAD of the rate on our official website 

• Corporate, group, return-guest, or newsletter promotional rates 

• Package rates that bundle the room with other components 

• Charitable auction rates 

• The comparison rate must be documented and forwarded to [RESERVATIONS EMAIL] within 24 hours of booking, for the same room type and reservation dates. 

• Harbour House Hotel will verify the comparison rate within 48 hours of receiving your claim. Because claims must be processed before check-in, please submit your claim at least 48 hours prior to arrival. 

• Rate comparisons are made on the base room rate. Disparities solely attributable to currency exchange fluctuations are excluded from the guarantee. 

• When a claim covers multiple nights, rates are compared for each night separately. 

• Harbour House Hotel reserves the right to modify or cancel this guarantee at any time without prior notice. 

Harbour House Hotel · 121 Upper Ganges Road, Salt Spring Island, BC · Welcoming guests since 1916